Frequently Asked Questions

Why can't I upload a picture to my profile? There are several reasons that you may be having issues.
1) Ensure the size of your picture does not exceed 40K
2) Your profile picture must be a standard type such as JPG

Can I change my userid?
The Starlite Admin can help with things like changing your user or pen name. It is a manual process. Please open a ticket.

Can I move poems from one of my account to another account?
Yes. the Starlite Admin can move poems between accounts. However, the byline of the poem will remain the original value. Please open a ticket.

If still have not answered your questions, please free to contact us at Starlite Management Ticket System

We will be adding more Frequently Asked Questions as time permits.